FAQ

FAQ

Strategy & Planning 

How can a basic mantra help me in Strategic Planning my business?

We will analyse your business from all possible aspects like marketing, sales, deals, revenue, team strength and other details then we will create a detailed plan of action and strategy to follow. We will also create a monitor and reporting plan for the strategy plan.

How it will help my business to Grow

Our Strategy plan is very clear step by step plan to execute. Our Over a decade experience in business planning and execution will help you to create clear pathways of success. This Plan helps you to increase Traffic, Leads, Sales, Revenue and direct or indirect benefit to your business.

Will it be specific to my business domain ?

Yes! It is purely specific to your business domain and more important is 100% specific to your business. We are not one shoe fit for all companies, We know every business has different demands on different phases of time and come up with purely customize solutions.

Does Basic Mantra Help Me to execute the strategic plan?

Yes! Basic mantra offers a wide range of Technology and Digital services. If your strategy plan requires any of Basic mantra services, we love to help you and partner with you in your success journey. For More details please visit on BasicMantra

Pay Per Click

What is Pay Per Click ?

Pay- Per-Click is basically a channel of Internet marketing where customers need to pay for each click or in some cases need to pay for impressions. This advertisement model helps customers to bid for their ads placements.

How will i pay to Basic Mantra

You can pay from any payment channel like Card, netbanking, UPI or traditional mode of payments like Cheque or cash. We are a purely transparent company and love to document every necessity.

Do I need a Credit Card for this

NO, It is not necessary. We, at basic mantra, have a virtual account and virtual card solution for each customer. You can recharge your card with an amount and utilize it for PPC. You can also pay the PPC amount from Basic mantra Payment channels.

Is Gst necessary for pay per click?

NO, It is not necessary but If you don’t have GST then you can’t claim for GST benefits from the government. If you have GST for your company, it would be an additional benefit for you.

Does Pay Per Click really work?

YES! Pay per click is the most trusted way to generate leads and traffic. Starting from the top brands to new founded startups, everyone is using PPC for their business growth.

Email Marketing

What is the importance of email marketing?

Email Marketing is the most effective way to reach your targeted customers, It gives you a chance to interact directly with your customers and share your promotions and offers directly and daily with your prospects customers.

Will you send email through Gmail?

NO, We do have our own eMail marketing softwares and platforms to send email. We do have an analysis and reporting dashboard to share results with our customers.

Do I have to buy any email database for this ?

Yes! If you need to send eMail to specific to your industry or to your potential customers then you need to arrange a database to send the eMails.

How can I monitor the results of my eMail Marketing?

We have a dedicated Dashboard and reporting structure, so our customers can check eMail marketing campaigns in real time. We also have a dedicated account manager who will guide you and report to you whenever you require.

Do I need a website for eMail Marketing?

No, Not necessarily, We will run the campaign without a Landing page or website but If you have an Website or Landing page, it gives us a chance to create better marketing and conversation funnels.

Search Engine Optimization

What is the billing cycle?

Depending on the project all clients will be billed within one month from date of their campaign starting. For larger projects we may require some payment up front but this would be agreed with our clients first.

Are Blogs Good For SEO?

Whether blogs are good for SEO purposes is actually irrelevant–the content is key. Blogs are simply publishing platforms. Having said that, the ability to produce high quality content on an ongoing basis can be made much easier by leveraging blog software.

Do You Have Setup Fees or Contracts ?

We do not have set up fees. You can drop us an email for a detailed chat about your business and how we can help you and we never tie our clients into a contract. We’re so confident with our services, we don’t feel the need to restrict them.

How Many Packages Can I Have at Any One Time?

This can be entirely up to our client. We do however, recommend they discuss their business requirements with us first so we can ensure they are getting the correct services and not paying for something they may not need as much as another area of business.

How much does it cost?

Each package is different as is each business we meet. Above are the basic prices we offer should you know what your business needs. We can also offer personalised tailored packages to suit the requirements of your business, just get in touch to find out more.

Creative Design

How much do Basic mantra charge for a design?

Charges are different for different designs, example: If we created a high resolution hoarding for a print and created a banner for a website is quite different things and charges will be different as well.

Do you provide open files and high resolution graphics?

YES! We are just a content creator for your product and services. You will be the owner of your files and copyright. After completing the project and final payment, you can take the file at any time.

How much do you charge for the logo, will it be a copyright issue?

Charges are dependent on the logo file revisions and brand guideline documents. Only the logo owner will be the only owner of copyright of the logo file.

Can basic mantra design the Sales Pitch and Funding PPT?

Yes! We can design the Sales and marketing presentation, We can design this with collaboration with your marketing and achieve desired results from design. We have designed multiple funding presentations for many startups and achieved a lot of success.

Can basic mantra design cartoons and animated characters?

Yes! We can design cartoons and animated designs. We can also design .GIF file and can also help you to market the .GIF file.

PRINT DESIGN

Can Basic mantra print billboards/outdoor boards and hoardings?

Yes! We can print the billboards and large hoardings, We can also help you to install billboards and hoardings for some pin codes.

Can Basic mantra make LED Signages and SS letters?

Yes! We have a huge setup to create all types of signages like LED, SS, Channel Letters. We also offer to install signages on your business locations.

Can Basic Mantra Provide eco friendly printing?

Yes! We have a totally different setup for eco-friendly printing. We have vegetable based inks and eco friendly material. We also help our clients to recycle the material for different use.

Can you deliver print design to our office/home?

Yes! We have a delivery and logistics system to deliver the print material at your office or home. We also have facilities for installations of materials on some Pin codes.

Website design

Charges are different for dynamic and static websites?

Yes! Charges are totally different for dynamic and static websites. Website charges depend on various factors like Number of Pages, Used Technology, How many features included, platforms, delivery time etc.

Does it also include mobile websites?

Yes! Our all websites are fully responsive, They are supported on all devices like mobile, tablets, desktop and laptops. Whatever the platform we use for development but we committed to make our website device friendly at any cost.

Which technology do you use ?

We use alot of technology starting from WordPress to PHP, .Net to MVC Framework, Java and other frameworks. Technology depends on Project requirement and we are pretty open for all the technology which is project required.

do you provide hosting and domain service?

YES! We have a separate business entity named Basicmantrahost.com, Our customers can directly go to that website and buy domain and hosting from there only.

Does SEO include in website development?

NO! Website development and SEO are two different things. Our website development services do not include our SEO services but yes in some of our development packages include complimentary few month seo services. Please talk with your account manager.

WordPress design

Can you migrate my Old website into WordPress?

Yes! Losing the data of your website and hard work of SEO is always painful. We have expertise to migrate the data from different CMS to WordPress and WordPress to WordPress, without losing the backlinks, old data and SEO work.

Can you Make My website and blog both in WordPress?

The ideal WordPress Website has the combination of web pages + blogs. With over the decade’s expertise on WordPress, Your website and blog will be separate entries but at the same time, they both will locate on the same domain.

Will the website be SEO friendly?

The Biggest benefits of WordPress is well aligned ON-PAGE SEO, We will design your website in a manner which goes well with ON Page SEO and ready for OFF page SEO. Clean UI/UX, well developed menus, and easy navigates, best loading time, well optimized images & URL are some additional things.

Do you provide credentials after project completion?

YES! You are the ultimate owner of the website, we are strongly committed for transparency and customer services. Once all the dues will clear, we will hand over the credentials and other projects details.

eCommerce development

Which Technology we use to create store?

We use various technologies like ‘Magneto’, ‘Woocommerce’, ‘Shopify’, and more. We ensure the success of your business by providing an attractive and user-friendly online store. We are constantly looking for ways to deliver better products to our clients.

Do we have some solutions for Inventory management?

Inventory Management is a fundamental aspect of any business, we use the software to keep an update on the inventory, we let you know before the expiry of any stock or whenever there is a shortage of any stock.

How do we manage the Payment Gateway, Delivery and Warehousing?

For the online store payment and delivery is the most important task of the business. We use trustworthy payment gateways to ensure that the majority of people chose it. We secure sensitive data preventing any kind of fraudulent activity

We take charge of customer satisfaction by managing the fastest and cost-effective method of delivery. We can manage multiple stores at the same time and alert whenever there is a shortage of any product. We use the software to keep the update of every product which is most in-demand so that your product is never out of stock.

How do I add an affiliate program to my WooCommerce online store?

Affiliate helps to promote the product and increases your revenue, making it a useful tool for an E-commerce store.

Do You Help to promote my store after development?

YES! We have various services to promote and sell your products through stores. We have a wide range of digital marketing services to improve your tracking numbers like Views, Visits, sales, revenue.

App Development

What are the platforms on which you develop apps?

We have multiple platforms to create a different version of Apps like Native, Hybrid, web or progressive, every apps developed on different technology and tools. We have expertise to utilize all technology.

What is the average duration of the process?

This is one of the most common questions that every client asks, but there is no standard timeframe for the process. Starting from the planning process to the launch of the application, there are different phases, each having a different development time.

Moreover, it also depends upon the complexity of the task and the number of features required in each app.

Can Basic Mantra convert my software to APP?

Yes, it depends upon software, if it is developed in the API based model, then we can convert the software to App. It varies from one case to another. For further information, feel free to contact our customer support.

What are hybrid Mobile apps?

Hybrid apps are similar to the other apps that can be installed on the mobile. The main difference is that it includes elements from the native app and they are developed using the different platforms, for example, an IOS and Android.

The website is not installed on the device actually, but acts as the app, and can be accessed using the internet. Several platforms like HTML and JavaScript are used to develop a hybrid App and are processed by the Webkit to display a full-screen web view and not in a browser.

Can you develop Apps for Windows Phone?

There are several steps required for registering to develop a windows phone application. We need a Microsoft account and need to register on that. Once the E-mail address is verified, the redeem code is generated. After the successful payment session, you can access the visual studio and start with the window phone application development.

Social Media Management

Does Basic Mantra handle all my social media channels?

Yes! We have creative as well as experienced team for social media marketing. We will handle all your social channels like Facebook, twitter, Instagram, LinkedIn. We tell your stories to each social media channel to generate leads, create brand awareness and increase website traffic.

Can social media help in getting business growth?

Yes, people spend most of their time on social media channels. You can easily approach the target audience and build a relationship. People prefer to purchase the brand they recognize and the social media channels play an important role to connect.

Can basic mantra help me in increasing my followers?

Yes! We will create a regular post, create a social media calendar, so we can continuously feed our customer new quality content and at the end it would increase our followers. Follower numbers are directly related to the page and product engagement.

Who is going to write content for my social media?

Social media channels require eye-catching content, for this, we have a dedicated and experienced team, who will passionately and skilfully handle all the content for the social media

What is the Difference b/w Paid and Organic Social media marketing?

Organic social media uses the free tool to interact and share any post. No expenditure is required to create any post, these actions can take place in non-ads whereas in paid social media marketing you need to pay the cost depending upon the planned ads. It includes ads optimized for clicks, video ads, boosted posts, and influenced by demographic and behavioural patterns of the audience. 

Viral Marketing

How Viral marketing will help me get more business?

People engage in viral marketing campaigns more easily as compared to other activities. They are more concerned about the content rather than the brand. Make the content attractive and promote it on social media, monitor the comments and shares done by the people. Your product can reach thousands of people, only if your approach is right.

As higher your engagement, better chance to convert into sales.

Can Basic mantra do viral marketing for Blogging websites?

Yes! We did it for many blogging websites in the past. Approach for creating viral content for blogging websites is totally different compared with Brand website or ecommerce. If viral content could not generate relevant traffic for blogging websites then it would generate less engagement and less conversation, thus viral content is very tricky for blogging websites.

How is it different from SEO and SMO?

SEO is the process of improving the rank of your website in search engine platforms and SMO is using different social media platforms like ‘Facebook’, ‘YouTube’,’ LinkedIn’, etc to promote the product, whereas viral marketing is the process in which different social media platforms are used to promote the content of your business in a blink of an eye.

Does Viral marketing help small brands or MSMEs business?

Yes, viral marketing helps all types of businesses whether small, medium, or enterprise. Viral marketing works on the power of content and the social spread. Although SME's faces the budget constraint viral marketing is done without digging a deep hole in the pocket.

Does Basic Mantra Create Viral Stuff for me?

Yes! The Basic Mantra will create the viral stuff, we create the content that is worth sharing which will create awareness about the product and help the business to grow. For more information, feel free to contact the customer support service.

Content & Creative Writing

Will the content unique and plagiarism free?

Yes, the content will be unique and plagiarism free. We cross-check content’s uniqueness, with the help of tools before publishing it to your website. The duplicity of content can lead to negative consequences, Google will punish you for your duplicate content and can decrease your SEO and content marketing effort.

Will the content be SEO friendly?

Yes, we provide informative and interesting content that is appealing to the target audience. Also, our motive is to create the content that the search engine ranks high so that more traffic could be generated on your website. We want your business to grow, hence provide the content so there is more customer engagement.

Will Basic Mantra content help me to do better in my SEO?

Our over the year of experience in content writing and SEO will help us to create what exactly the search engine is looking for or what exactly your brand needs for search engine. We will write content which is 100% friendly with your brand, engaging with the audience and completely plagiarism free.

Do Basic Mantra make corrections to my article?

No, we will not edit someone else’s articles but yes, if you have any editorial or book then we can help you with proofreading the article.

Can Basic Mantra Help me to write my content requirement?

Yes! We are not only a content creator organization but also we help you to draft a good content writing requirement and approach. We know the process and also understand how companies fall in trap with long term content goals. So we come up with solutions of creating a content requirement and calendar which can serve you long term goals.

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